Privacy Policy
Last updated: July 2026
Global Acoustic Solutions ("we", "us", "our") respects your privacy. This policy explains what information we collect when you use our website, how we use it, and the choices you have.
Information we collect
- Account details - your name, email address and mobile number when you create an account.
- Order details - delivery address, items ordered and payment status.
- Communication - messages you send us through the contact form, email or phone.
- Technical data - basic information your browser sends, such as pages visited, used to keep the site secure and working correctly.
How we use your information
- To process, pack and deliver your orders.
- To send order confirmations, delivery updates and invoices.
- To answer your questions and provide after-sales support.
- To improve our products, pricing and website.
- To meet our legal and tax obligations.
Payment information
We do not collect or store your card, UPI or net-banking details. Online payments are handled by our payment gateway partner on their secure systems. We only receive a confirmation of whether the payment succeeded or failed.
Sharing your information
We share your details only with parties who help us complete your order - for example, courier and logistics partners (name, address and phone number for delivery) and our payment gateway. We do not sell or rent your personal information to anyone.
Cookies
We use a small number of cookies that are needed for the site to work - for example, to keep you logged in and to remember the items in your cart. You can block cookies in your browser, but parts of the site may then stop working.
Data retention
We keep order and invoice records for as long as required under Indian tax and accounting rules. Account information is kept until you ask us to remove it.
Your choices
You can view and update your name, email and mobile number from Your Account at any time. To request deletion of your account, or a copy of the information we hold about you, write to us using the contact details below.
Contact
For any question about this policy, contact us at the email address and phone number listed on our Contact Us page.